Customer Services Officer - Multiskilled - Librarian

Job No: FNDC42919
Location: The current location is Kerikeri

Creating Great Places, Supporting our People

The Far North District Council is on a transformation journey to become one of the regions most sought after and valued employers – we value manaakitanga, integrity and professionalism in delivering outstanding value to our customers and the community.


Te wero – The Challenge


Due to progression within the team, we now have a permanent part time vacancy which is based at Procter Library, Kerikeri. In this challenging, busy and varied role you will assist our internal and external customers; matching their needs with our service. We need someone who is proactive, has high attention to detail and thrives on customer service excellence.


Mō koe – About You

Ideally you will have some library experience and experience in a customer service situation. You will have proven experience with cash handling, intermediate level Microsoft Office skills, and excellent communication skills. You will enjoy working within a busy team environment and be passionate about modern library service delivery.


Tā mātou āroha – What we Offer

Far North District Council is a progressive and growing Council filled with like-minded people who love what they do and are committed to providing superior services to residents in their community. 


The salary for this position is Grade 10 within Council's salary structure ($46,151 - $54,296 per annum) plus Kiwi Saver, dependent on qualifications and experience. We offer you flexible work arrangements and the chance to enjoy the lifestyle and beauty only the Far North region can provide.


You will also be given all the tools of the trade you need to hit the ground running including a professional development plan to ensure your ongoing growth and success within the organisation.


If you a people person, who believes in customer service excellence, this is a great opportunity to combine your customer service skills with your passion for libraries.


Apply now!



 Applications  close on Monday, 24 June 2019


How to Apply: 

  1. Review a copy of the complete POSITION DESCRIPTION
  2. Complete the questions below
  3. This position is based in Kaikohe, Kerikeri and Kaitaia. The current location is Kerikeri.
  4. The grade applicable to the position is Grade 10 within Councils salary structure
  5. The Salary is $46,151 to $54,296  per annum dependent on qualifications and experience
  6. Attach a copy of your resume on the following page. Please note this is mandatory, please have your resume available before you commence your application
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